Privacy Policy

Updated at March 25th, 2026

Doctor Reuter Medical Centers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Doctor Reuter Medical Centers.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Doctor Reuter Medical Centers. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

–Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

–Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Dr Reuter Healthcare LLC, (Villa 585b, Jumeirah St., Umm Suqeim 1 Dubai, United Arab Emirates), that is responsible for your information under this Privacy Policy.

–Country: where Doctor Reuter Medical Centers or the owners/founders of Doctor Reuter Medical Centers are based, in this case is United Arab Emirates

–Customer: refers to the company, organization or person that signs up to use the Doctor Reuter Medical Centers Service to manage the relationships with your consumers or service users.

–Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Doctor Reuter Medical Centers and use the services.

–IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.

–Personnel: refers to those individuals who are employed by Doctor Reuter Medical Centers or are under contract to perform a service on behalf of one of the parties..

–Service: refers to the service provided by Doctor Reuter Medical Centers as described in the relative terms (if available) and on this platform.

–Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

–Website: Doctor Reuter Medical Centers’s site, which can be accessed via this URL:https://dr-reuter.clinic/

–You: a person or entity that is registered with Doctor Reuter Medical Centers to use the Services.

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. Some of the information listed below is collected automatically to enable you to browse the website; other information are collected only when you fill in a form. Here are some examples of information that might be collected:

-IP address
-Browser user agent details
-Name / Username
-Phone Number
-Email Address
-Age
-Etc.

When does Doctor Reuter Medical Centers use end-user information from third parties?

Doctor Reuter Medical Centers will collect End User Data necessary to provide the Doctor Reuter Medical Centers services to our customers. End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Doctor Reuter Medical Centers use customer information from third parties?

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Doctor Reuter Medical Centers customer, we receive information from a third party that provides automated fraud detection services to Doctor Reuter Medical Centers. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may share your information within the group of companies that are trading under commercial name “Doctor Reuter Medical Center”, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and the type of device used to visit the website. They may aggregate information about our advertising and what you see on the website, and then provide auditing, research, and reporting for our affiliated companies and us.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and when is information collected from customers and end users?

Doctor Reuter Medical Centers will collect personal information that you submit to us automatically or voluntarily. We may also receive personal information about you from third parties as described above.

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
-To administer a contest, promotion, survey or other site feature
-To send periodic emails, or messages via social media (WhatsApp, Instagram, Facebook etc.)

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Do We Use Your Phone number?

By submitting your phone number on this website, you agree to be contacted by one of our agents via phone call, text message, WhatsApp, or any other relevant service. These messages are typically related to appointment booking, rescheduling, and confirmation, as well as promotions and business updates. You can unsubscribe from our contact list by contacting our front desk staff or by using the dedicated option offered by certain channels, e.g., WhatsApp. We only call or contact people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial messages or make unsolicited commercial calls, because we hate spam as much as you do. By submitting your phone number, you also agree to allow us to use your phone number for customer audience targeting through social media such as WhatsApp.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide relevant information from the Doctor Reuter Medical Centers to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Is the information collected through the Doctor Reuter Medical Centers Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to safeguard your information, prevent unauthorized access, maintain data security, and ensure its correct use. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.

Can I update or correct my information?

Yes, you have the right to request updates or corrections to the information Doctor Reuter Medical Centers collects on you

Customers and patients have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph). Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of United Arab Emirates, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Doctor Reuter Medical Centers or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our Doctor Reuter Medical Centers, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Doctor Reuter Medical Centers. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Doctor Reuter Medical Centers uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website, but they are non-essential to its use. However, without these cookies, certain functionality, like videos, may become unavailable, or you would be required to enter your login details every time you visit the website, as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located, you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g., saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser. You should visit your browser’s help menu for more information.

Kids’ Privacy

We may collect information from kids under the age of 13 just to better our services. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your permission, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Doctor Reuter Medical Centers shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Doctor Reuter Medical Centers does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Tracking Technologies

Cookies

We use Cookies to enhance the performance and functionality of our platform, but they are non-essential to its use. However, without these cookies, certain functionality, like videos, may become unavailable, or you would be required to enter your login details every time you visit the platform, as we would not be able to remember that you had logged in previously.

Local Storage

Local Storage, sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header.

Sessions

We use “Sessions” to identify the areas of our platform that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: info@dr-reuter.clinic
Via Phone number: +97142228811
Via this Link: https://dr-reuter.clinic/
Via Address: Villa 585b, Jumeirah St., Umm Suqeim 1 Dubai, United Arab Emirates